Help Center

Welcome to our Help Center. We’re here to assist you with our products, services, and any questions you may have.

 

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📦 Orders & Products

How do I purchase a product?
Simply select your desired product, complete the checkout process, and you’ll receive access details after payment confirmation.

Where will I receive my digital product?
Your product link will be sent via email or WhatsApp, as mentioned during checkout.

Can I edit the products?
Yes. All products are Canva-editable, allowing you to easily customize text, colors, and images.

 

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🛠 Services Support

Do you provide custom services?
Yes, we offer tailored services for Islamic institutes and businesses. Contact us to discuss your requirements.

How long does a service project take?
Timelines depend on the scope of the project and will be shared before starting.

 

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🔐 Account & Access

I can’t access my Canva link. What should I do?
Please contact our support team with your order details, and we’ll assist you promptly.

Do I need Canva Pro?
Most designs work on free Canva. If Canva Pro is required, it will be clearly mentioned.

 

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💳 Payments & Refunds

What payment methods do you accept?
We accept the payment methods listed at checkout.

Do you offer refunds?
Due to the digital nature of our products, refunds are not available once access is provided.

 

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📩 Contact Support

Still need help?
Reach out to us via:

• Email
  
  

• WhatsApp
  
  

• Website contact form
  
  

🕒 Response time: 24–48 hours